Terms of Service

Agreement and who you contract with

EliteApply is an online service operated by Executive Precision Era, established in the European Union and reachable at support@eliteapply.net. These terms are a contract between you and Executive Precision Era — referred to here as “EliteApply”, “we” or “us”.

By creating an account, clicking to accept these terms or using the private workspace, you agree to these Terms of Service and the Privacy Policy. If you do not agree, do not create an account or use the workspace.

Legal notices, complaints and enquiries can be sent to support@eliteapply.net. The terms version recorded when you registered, or when you last accepted an update, identifies the version that applies to you.

Eligibility and accounts

You must be at least 13 to create an account. Where the law of your country sets a higher minimum age for using online services without parental consent — in parts of the EU and EEA this is 14, 15 or 16 — that higher age applies to you.

If you have not reached the age at which you can enter a binding contract where you live, you may use EliteApply only with the permission and supervision of a parent or legal guardian, who accepts these terms with you.

Provide accurate account information, protect your credentials and keep your email address available for security messages. You are responsible for activity performed through your account unless you promptly report unauthorised access.

What EliteApply provides

EliteApply is a planning and preparation workspace for scholarship and related applications. Available features may include opportunity tracking, requirements, deadlines, drafts, documents, evidence, references, interviews, reminders and readiness views.

Features may change, be limited by account entitlements or become temporarily unavailable. We may improve, replace or discontinue features, but will avoid materially reducing paid functionality during a prepaid period without an appropriate remedy where required by law.

Your application remains your responsibility

You are responsible for checking provider eligibility rules, official deadlines, document formats, authorship policies and submission requirements. Provider instructions take priority over information recorded or generated in EliteApply.

EliteApply does not submit applications for you, act as a scholarship provider, make admissions decisions or guarantee an interview, award, admission or other outcome.

Your content and permission to operate the service

You retain ownership of the application content and files you submit. You give EliteApply a limited, non-exclusive permission to host, copy, transmit, format and process that content only as needed to operate, secure, support and improve the features you request.

You confirm that you have the rights and permissions needed for content you upload or share. Do not upload confidential references, identity documents or third-party personal information unless the workflow permits it and you are authorised to do so.

AI-assisted output

AI-assisted suggestions may be incomplete, inaccurate, generic or unsuitable for a provider's rules. Review, edit and verify all output before using it.

You remain responsible for authorship, academic integrity, factual accuracy and disclosure required by a scholarship provider or institution. Do not use EliteApply to misrepresent experience, fabricate evidence or conceal prohibited assistance.

The AI Transparency Notice describes which features use AI, how AI-assisted versions are labelled in your workspace and the limits these features operate under.

Acceptable use

Use EliteApply lawfully and in a way that does not harm other people, the service or its providers.

• Do not access another person's account, private link, document or reference without permission.
• Do not probe, bypass or interfere with authentication, rate limits, file scanning or other security controls.
• Do not upload malware, unlawful material or content that infringes another person's rights.
• Do not automate abusive traffic, scrape private areas, resell access or use the service to send spam.
• Do not impersonate another person, falsify application evidence or use confidential referee content improperly.

Reporting illegal content or a rights infringement

If you believe content stored, shared or made accessible through EliteApply is illegal or infringes your rights, email support@eliteapply.net with the subject “Content report”. Anyone can send a report — you do not need an EliteApply account.

For a copyright or trade-mark complaint, also confirm that you are the rights holder or authorised to act for them, identify the protected work, and confirm that the information in your report is accurate.

We assess reports and may remove content, disable a shared link, or restrict or terminate an account. Where the law allows, we tell the person who provided the content what we did and why, and both of you can ask us to reconsider by replying to that message. Accounts responsible for repeated infringements or repeated illegal content are terminated.

• Tell us where the content is: the shared link, referee link or page you saw it on.
• Explain what is unlawful or infringing about it, in enough detail for us to assess it.
• Give an email address we can reply to, and tell us if you act for someone else.
• Do not include passwords, access codes or material you are not entitled to share.

Collaboration and confidential workflows

Invitation and referee links may grant limited access without exposing the full account. Send them only to the intended recipient and revoke or report them if they are disclosed.

Some reference workflows are designed to keep final referee content outside the applicant's view. You may not attempt to defeat that confidentiality boundary.

Scholarship providers and third-party services

EliteApply may link to provider websites or use third-party infrastructure and processing services. We do not control a scholarship provider's content, availability, privacy practices, rules or decisions.

Your dealings with a provider or third party are governed by its terms. You should verify links, requirements and payment requests independently before acting.

Paid plans, tokens and automatic renewal

Registration starts on a free tier without payment details. Paid subscriptions raise your monthly AI token allowance and unlock entitled features; they are billed monthly or yearly, and some plans include a free trial. You can also buy one-off token top-ups that supplement the plan allowance.

The price, currency, applicable taxes and billing interval are shown in checkout before you pay. Payment is handled by our payment provider — we do not receive or store your card details. Plan availability is controlled by the server-side catalogue, so a plan is not on sale merely because it appears in the interface.

Subscriptions renew automatically at the end of each billing period, at the then-current price, until you cancel. A free trial becomes a paid subscription when the trial ends unless you cancel before then.

Cancel at any time in Billing & usage → Manage subscription. Cancellation takes effect at the end of the period you have already paid for: access continues until then and no further payment is taken. We give at least 30 days' notice by email before a price change affects your renewals, so you can cancel first.

Apart from the statutory rights set out below, payments are not refundable. A monthly token allowance resets each period and unused allowance does not carry over; separately purchased tokens stay on your balance. If a payment fails we may retry it, restrict paid features or move the account to the free tier — your content stays in your account.

Right of withdrawal (EU, EEA and UK consumers)

If you are a consumer in the EU, EEA or UK, you normally have 14 days from the day the contract is concluded to withdraw from a distance purchase without giving a reason.

Paid features and tokens are made available immediately, so at checkout we ask you to confirm that you want supply to start at once and that you understand what that means for this right. For a subscription, if you withdraw within the 14 days after asking for immediate access, we may keep a proportionate amount for the period you had access. For a token top-up, the right of withdrawal ends once the tokens are delivered to your balance with your express prior consent and acknowledgement.

To withdraw, email support@eliteapply.net with the subject “Withdrawal”, stating your name, account email, what you bought and the purchase date. Any clear statement is enough — you may use the model withdrawal form provided under your national law, but you do not have to. We refund using the same payment method you used, within 14 days of being informed.

Your statutory consumer rights

Nothing in these terms removes or limits rights you have as a consumer that cannot be limited by contract. Where a term in these terms conflicts with such a right, that right prevails.

For consumers in the EU, EEA and UK, digital content and digital services must match their description and be fit for their purpose. If they are not, you can require us to bring the service into conformity and, where that fails, is impossible or would be disproportionate, ask for a proportionate price reduction or end the contract, as provided by law.

If you are unhappy with how we handled a complaint, write to support@eliteapply.net first so we can try to resolve it. The European Commission's online dispute resolution platform closed on 20 July 2025, so there is no EU ODR form to use; we are not currently committed to resolving disputes through a particular alternative dispute resolution body. You can still contact a consumer body in your country or bring the matter to the courts where you live.

Information for customers in the United States

Automatic renewal: paid subscriptions continue and are charged each billing period until you cancel. You can cancel online at any time in Billing & usage → Manage subscription, without contacting support, and cancellation takes effect at the end of the period you have paid for. Renewal terms are shown again in checkout before you pay.

We do not require arbitration and do not ask you to waive class actions or jury trial. Disputes are handled by the courts, and nothing in these terms limits rights you have under the consumer-protection law of your state.

By creating an account you agree to receive contract, billing, security and service notices electronically at the email address on your account, instead of on paper. Keep that address current; you can end this agreement by closing your account.

You confirm that you are not located in, or ordinarily resident in, a country or region subject to comprehensive US or EU sanctions, and that you are not on a restricted-party list. How we handle personal information, including for California residents, is described in the Privacy Policy.

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Suspension, cancellation and deletion

You may stop using EliteApply at any time and can request permanent account deletion from Privacy & data settings. Export information you need before deletion.

We may restrict or suspend access where reasonably necessary to protect users or the service, investigate misuse, comply with law, address non-payment, or enforce these terms. Where practical and lawful, we will provide notice and an opportunity to resolve the issue.

If we restrict, suspend or terminate your access, we explain the reason by email where the law allows, and you can ask us to reconsider by replying to that message. Except where the law or an investigation prevents it, we will give you a reasonable opportunity to export your content first.

EliteApply materials

The service, software, interface, branding and materials supplied by EliteApply are protected by intellectual-property laws. These terms give you a personal, limited, revocable right to use the service; they do not transfer ownership of EliteApply's technology or brand.

Feedback may be used to improve the service without restriction or payment, provided we do not identify you publicly without permission.

Disclaimers

EliteApply is provided on an “as available” basis. To the fullest extent permitted by law, we do not promise uninterrupted or error-free operation, permanent storage, or that any suggestion, deadline or readiness state is complete or accurate.

Nothing in these terms excludes warranties or consumer rights that cannot lawfully be excluded, including the statutory conformity rights described above. Keep independent copies of important work and verify time-sensitive information with the relevant provider.

Limits of liability

Liability we never limit. We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for damage caused intentionally or by gross negligence, or for anything else that the law does not allow us to limit. If you are a consumer, this section does not affect the statutory rights described in “Your statutory consumer rights”, and where any part of this section conflicts with a right you have that cannot be limited by contract, that right prevails and the rest of this section continues to apply.

Losses we exclude. To the fullest extent permitted by law, and except for the liability described in the paragraph above, EliteApply is not liable for indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, business, opportunity, goodwill or anticipated savings, for decisions taken by scholarship providers, institutions, funders or employers, or for content lost outside our reasonable control, in each case whether or not the possibility of that loss was foreseeable or notified to us.

Aggregate cap. To the fullest extent permitted by law, the total aggregate liability of Executive Precision Era and its affiliates for all claims arising out of or in connection with these terms or the service — whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise — is limited, taken together, to the total fees you paid or that became payable by you for the service in the 12 months immediately before the event giving rise to the first such claim.

The cap is aggregate, not per claim. It is a single maximum for the period described above and is not increased by the number of claims, the number of events giving rise to them, the legal grounds relied on, or the number of people bringing them. Where claims relate to more than one event, the 12-month period is counted back from the earliest of those events.

How the cap is calculated. “Fees” means amounts paid or payable by you to EliteApply for the service under these terms during that period, excluding taxes, payment-provider charges and any amounts refunded or credited to you. If you paid no fees in that period, including where you used a free plan or a trial, our total aggregate liability for that period is limited to EUR 100.

This limit reflects the price of the service and the allocation of risk between us. It applies even if a limited remedy fails of its essential purpose, and it survives suspension, cancellation, termination or expiry of these terms.

Changes, governing law and disputes

We may update these terms to reflect product, legal or security changes. For a change that materially affects existing users we give at least 30 days' notice by email or in the product before it takes effect, and ask you to accept the new version where the law requires it. If you do not want to accept a change, you can stop using EliteApply and close your account before it takes effect.

These terms are governed by the law of the European Union member state in which Executive Precision Era is established. That choice does not deprive you of the protection of mandatory rules of the country where you live.

If you are a consumer, you may bring proceedings in the courts of the country where you live or where we are established, and we will bring proceedings against you only in the courts of the country where you live. If you use EliteApply for business purposes, the courts where we are established have exclusive jurisdiction.

Before starting formal proceedings, contact us at support@eliteapply.net with the subject “Terms enquiry” so we can try to resolve the matter. Neither of us is responsible for failing to perform because of an event outside our reasonable control, for as long as that event lasts.

You may not transfer your account or these terms to someone else. We may transfer them to a successor as part of a reorganisation, merger or sale, provided your rights under them are not reduced. These terms, the Privacy Policy and the AI Transparency Notice are the whole agreement between us about the service.

If part of these terms is unenforceable, the remaining terms continue to apply. A delay in enforcing a term is not a waiver of it. These terms are written in English; any translation is provided for information only.