Privacy Policy

Who and what this policy covers

EliteApply is the online service available at eliteapply.net. This policy covers the public website, authenticated workspace and messages sent to support@eliteapply.net.

Scholarship providers, universities and third-party sites have their own privacy practices. Their policies apply when you leave EliteApply, submit an application to them or use their services.

Information we handle

The information processed depends on the features you use. You can browse public pages without creating an account; an account is required for the private workspace.

• Account and profile data, such as name, email, authentication state, avatar, timezone, consent choices and academic-profile details.
• Application data, such as opportunities, deadlines, requirements, tasks, reminders, status, notes and submission records.
• Content you provide, including drafts, stories, interview answers, documents, evidence and information about references.
• Collaboration and referee data, including invitation state, contact details you enter and material submitted through authorised workflows.
• Support correspondence and feedback you choose to send.
• Technical and security data needed to deliver requests, diagnose failures and protect the service, such as correlation identifiers and request metadata processed by the API or hosting systems.

How we use information

We use personal information only for purposes connected to operating EliteApply, meeting our obligations to users, protecting the service and complying with law.

• Create and secure accounts, restore sessions and provide requested workspace features.
• Store, organise, export and delete application content at your direction.
• Send transactional messages such as email confirmation, password-reset and account-deletion codes.
• Provide support, investigate errors, prevent misuse and maintain service integrity.
• Record limited first-party product events to understand whether features work, without intentionally sending essays, references, passwords, tokens or codes as event properties.
• Send optional product updates only when you opt in; you can change that preference in privacy settings.

AI-assisted features

When you deliberately request an AI-assisted feature, EliteApply may process the prompt, selected application context and returned output needed to complete that request. Do not include information you are not entitled to use or confidential third-party material that is unnecessary for the task.

Generated suggestions are assistance, not decisions. You remain responsible for reviewing accuracy, protecting third-party privacy and deciding what becomes part of an application.

Cookies and browser storage

The authenticated session uses an essential server-issued HttpOnly refresh cookie. Active access and ID tokens are kept in browser memory and are not written to localStorage or sessionStorage by the client.

The client may store a sidebar display preference in localStorage. During a collaboration invitation, it may temporarily store the invitation value in sessionStorage until the flow completes or the browser session ends.

The current frontend does not include advertising pixels or cross-site behavioural advertising code. Essential browser storage cannot be disabled without affecting the associated feature.

When information may be shared

We may use service providers to host the application, store files, deliver email, secure and monitor the service, process requested AI features, or handle payments if paid plans are offered. They may process information only to provide their contracted service to EliteApply, subject to appropriate restrictions.

We may also disclose information when required by law, to protect users or the service, in connection with a business reorganisation, or when you direct a collaboration or referee workflow. We do not sell personal information or share it for cross-context behavioural advertising.

International processing

EliteApply and its service providers may process information in countries other than the one where you live. Where data-protection law requires a transfer mechanism or additional safeguards, we use legally recognised measures appropriate to the transfer.

Retention and deletion

We keep account and application information while your account is active and for as long as needed to provide the service. Specific records may be retained longer where needed for security, fraud prevention, dispute handling, legal obligations or limited backup recovery.

You can delete individual documents in the workspace. Privacy settings also let you request a JSON export and permanently delete the account after confirming a code sent by email. Deletion removes the account and application data from active systems, subject to limited legal, security and backup retention.

Your choices and privacy rights

Depending on where you live, you may have rights to access, correct, export, delete, restrict or object to processing, withdraw consent, or complain to a data-protection authority. These rights can have lawful exceptions.

• Update profile information from account settings.
• Download a JSON export from Privacy & data settings.
• Turn optional product updates on or off.
• Delete documents individually or request permanent account deletion.
• Email support@eliteapply.net for a request you cannot complete in the product. We may need to verify that the account belongs to you.

Children and younger users

EliteApply is not directed to children under 13, and they may not create an account. If you are under the age at which you can enter a binding agreement where you live, a parent or legal guardian must review and authorise your use.

If you believe a child under 13 has provided personal information, contact support@eliteapply.net so we can investigate and take appropriate action.

Changes and contact

We may update this policy when the product, providers or legal requirements change. Material changes will be identified by a new effective date and, where appropriate, an in-product or account notice.

For privacy questions or requests, email support@eliteapply.net with the subject “Privacy request”. EliteApply is the service identified at eliteapply.net and the point of contact for this policy.